Goh Shu Xian
Goh Shu Xian
Faculty of Business, Raffles University
Johor Bahru, Malaysiashuxian_1993@hotmail.com
Abstract
Job satisfaction will affect the productivity and firms’ competitiveness. It is important to improve the job satisfaction so that the firm can stay competitive and grow. In line with this, the aim of this study is to examine the impact of transformational leadership practices and the job satisfaction of the employees in the Small and Medium-sized Enterprises (SMEs) in the logistics industry in Malaysia. Questionnaires were distributed through convenience sampling method to collect data from a sample of 50 non-managerial employees working in the logistic sector in SME’s Johor Bahru. Data analysis was done by using Smart PLS and Statistical Package for Social Sciences (SPSS) software. Based on the findings, individualized consideration has the most significant impact on the job satisfaction of employees working in the logistics industry followed by intellectual stimulation, whereas idealized influence and inspirational motivation does not have a significant relationship on job satisfaction. The findings of the study provides implication and a clearer insight to the leaders on the job satisfaction of the employees, particularly in the logistics industry of SMEs.
Keyword: Transformational leadership, leadership styles, Job satisfaction, Logistic industry, small and medium enterprises, leadership skills.
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